Victoria's Secret & PINK

Reviews about Victoria's Secret & PINK

• Katie G

  Apr, 29 2018
  ★ ☆ ☆ ☆ ☆
  Every time I shop at this location, the checkout takes forever. I was there last night (Tuesday) and there was one girl ahead of me and someone at the register. Apparently, there was an issue with the customer at the register, and I had ended up waiting almost 30 minutes to check out. Meanwhile, during this 30 minutes, other workers (I assume maybe a manager) came up to help the associate at the register, but did not jump on another register to help the two customers who had been standing in line for half an hour. I put my would-be purchase back and left. I have worked in retail, and when customers are waiting a long time, you get on another register to check them out while the issue with the other register is being solved. They did not even seem to care that we had been waiting for 30 minutes. They did not acknowledge us and say "sorry for the wait" or "we will be right with you." Being that I have worked in retail, I know that things can happen, however there were multiple other people working that night who could have jumped on the register. Poor service. Not shopping at this location again. The one at Market Common is much better.

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